What it is
- Immediate acknowledgement by email and/or SMS when an enquiry arrives
- An honest message — not pretending a human has personally replied
- Clear next steps so the customer knows what to expect
- The enquiry logged and follow-up scheduled automatically
Why a tradesperson should care
- That few minutes of silence after an enquiry is where a lot of them quietly die.
- A quick, honest acknowledgement keeps you in the running while you finish the job you're on.
- Customers want to know their enquiry landed — not wonder whether anyone saw it.
How it works
- 1Enquiry arrives from your website, form or chat.
- 2Auto-acknowledgement sent within moments.
- 3Lead logged in your inbox with follow-up scheduled.
Where it fits
Lead Engagement sits between your Smarter Website and your All-In-One Inbox, keeping every enquiry moving.
More of the system
Smarter Website
Professional, mobile-first, conversion-focused websites with service pages, location pages, project proof and clear calls to action.
Read more Review Engine
Automatic review requests and reminders after each job, so happy customers actually leave the reviews they meant to.
Read more Missed Call Recovery
When you can't answer, the system texts the caller back instantly and starts the conversation before they ring the next firm.
Read more All-In-One Inbox
Calls, SMS, emails and enquiries all connected to one customer record — instead of spread across your phone, inbox and WhatsApp.
Read more