What it is
- Automatic review requests sent after a job is marked complete
- Friendly reminders a day later if a customer forgets
- Reviews directed to your Google Business Profile
- Proof that builds up over time without you chasing people
Why a tradesperson should care
- People often intend to leave a review and then forget. The system makes it part of the process.
- More reviews mean more trust for the next customer deciding whether to call you.
- We don't pretend only positive reviews can be generated or that bad ones can be hidden — we just make leaving a review easy.
Job completed
Marked done in the system
Review request sent
Automatic text + email
Friendly reminder
A day later if forgotten
New 5★ review
Posted to Google
How it works
- 1Job completed → review request sent by text and email.
- 2If no review after a day → a gentle reminder.
- 3New review posted to Google → more trust for the next enquiry.
Where it fits
The Review Engine feeds proof back into your Smarter Website and Google profile, which helps the next customer say yes.
More of the system
Smarter Website
Professional, mobile-first, conversion-focused websites with service pages, location pages, project proof and clear calls to action.
Read more Missed Call Recovery
When you can't answer, the system texts the caller back instantly and starts the conversation before they ring the next firm.
Read more Email & SMS Lead Engagement
New enquiries get an immediate, honest acknowledgement by email and/or SMS — so the customer knows you've got it and what happens next.
Read more All-In-One Inbox
Calls, SMS, emails and enquiries all connected to one customer record — instead of spread across your phone, inbox and WhatsApp.
Read more